Privacy Policy

Effective Date: November 2023 2025
Last Updated: October 2025

At Rico Tico Tours, your privacy matters. We’re committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. When you book a tour or contact us, you trust us with your details, and we take that responsibility seriously.

1. Information We Collect

We collect information that helps us provide a better experience for you, including:

  • Personal Information: name, email, phone number, and any details you share when booking a tour or making an inquiry.

  • Payment Details: processed securely through our payment partners. We never store your credit card information.

  • Usage Data: information about how you interact with our website, such as pages visited and time spent, to improve our site performance.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries and process your bookings.

  • Send confirmation emails, tour reminders, or updates about your reservations.

  • Improve our website, services, and customer experience.

  • Occasionally send special offers or travel updates (you can unsubscribe anytime).

3. Data Protection

We use secure servers, SSL encryption, and reputable third-party booking and payment systems to protect your personal information. While no online system can guarantee absolute security, we continuously monitor and update our systems to keep your data safe.

4. Sharing Your Information

We only share your data with trusted partners when necessary to deliver your tour or booking experience, such as local guides, hotels, or payment processors. We do not sell, rent, or trade your personal information to anyone, ever.

5. Cookies

Our website uses cookies to enhance functionality and analyze traffic. You can disable cookies through your browser settings, but some parts of the site may not function properly without them.

6. Third-Party Links

Our website may contain links to other sites (for example, partner hotels or attractions). We’re not responsible for the privacy practices of these third-party websites. We encourage you to read their policies before sharing personal information.

7. Updates to This Policy

We may update this Privacy Policy occasionally to reflect new regulations or business practices. The latest version will always be available on this page.

8. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: ricoticotours@gmail.com
📍 Address: Playa Negra Heights, Puerto Viejo, Talamanca, Costa Rica